Welcome to Pluto Supply! By accessing or using our website [www.plutosupply.com] (the “Site”) and purchasing products or services from us, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using the Site.
1. General Overview
These Terms & Conditions (“Terms”) govern your use of the Site and the purchase of any products from Pluto Supply. By using the Site, you agree to these Terms. If you do not agree to these Terms, please do not use the Site or make any purchases.
2. Eligibility
To use our Site or purchase products, you must:
- Be at least 18 years of age or have the consent of a parent or legal guardian.
- Provide accurate and complete personal information, including a valid payment method.
3. Orders and Payment
A. Product Availability
All products listed on the Site are subject to availability. We reserve the right to limit the quantities of any product and to discontinue any product without notice.
B. Order Acceptance
Your order constitutes an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including errors in pricing, availability, or product descriptions. Once an order is placed, you will receive an order confirmation email. This email does not guarantee that your order has been accepted.
C. Pricing and Payment
All prices listed on the Site are in [USD/GBP/EUR] and are subject to change without notice. Taxes and shipping fees may be added at checkout. Payment must be made via the payment methods provided on the Site. You agree to provide current, complete, and accurate billing information for all purchases.
4. Shipping and Delivery
We offer shipping to various locations. Delivery times and shipping costs will vary based on your location and the shipping method selected. While we strive to meet estimated delivery times, we are not responsible for delays caused by third-party shipping carriers, customs clearance, or other external factors.
5. Returns and Refunds
A. Return Policy
If you are not satisfied with your purchase, you may return the product within 30 days of delivery. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Certain products (e.g., perishable goods, personal care items) may not be eligible for return.
B. Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a specified period.
6. Intellectual Property
All content on the Site, including but not limited to text, images, graphics, logos, and software, is the intellectual property of Pluto Supply or its content suppliers. You may not reproduce, distribute, or use any part of the Site for commercial purposes without prior written permission from Pluto Supply.
7. User Conduct
You agree to use the Site for lawful purposes only. You may not:
- Use the Site to engage in any fraudulent, illegal, or harmful activity.
- Distribute viruses or malicious software.
- Interfere with the operation or security of the Site.
- Collect or store personal information about other users without their consent.
8. Disclaimer of Warranties
The Site and all products are provided on an “as is” and “as available” basis, without any warranties of any kind, express or implied. We do not warrant that the Site will be error-free, uninterrupted, or secure, or that the products will meet your expectations.
9. Limitation of Liability
To the fullest extent permitted by law, Pluto Supply and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products purchased from us. This includes, but is not limited to, damages for loss of profits, data, or goodwill.
10. Indemnification
You agree to indemnify, defend, and hold harmless Pluto Supply, its directors, employees, and affiliates from any claims, liabilities, damages, or expenses (including attorney’s fees) arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.
11. Changes to Terms & Conditions
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after changes have been posted constitutes your acceptance of the revised Terms. Please review these Terms regularly to stay informed of any updates.