At Pluto Supply, we respect and value your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.plutosupply.com] (the “Site”) or engage with our services. By using the Site, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide you with the best possible experience while using our website and services. The information we may collect includes:

A. Personal Information

When you make a purchase, create an account, or contact us, we collect personal information such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit/debit card details or PayPal account)
  • Purchase history

B. Non-Personal Information

We may also collect non-personal information that doesn’t identify you directly, such as:

  • IP address
  • Browser type and version
  • Device information
  • Usage data (pages visited, time spent on the Site, etc.)
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information collected for various purposes, including:

  • Processing Transactions: To process orders, handle shipping, and deliver products.
  • Communication: To respond to inquiries, send order confirmations, shipping updates, and promotional materials.
  • Improving Our Services: To enhance our website, improve user experience, and personalize the services we offer.
  • Marketing: With your consent, we may send you marketing emails or special offers related to our products.
  • Security and Fraud Prevention: To protect against unauthorized access, fraud, and other illegal activities.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate the Site, process payments, fulfill orders, and provide customer service.
  • Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that allow us to remember your preferences and track usage. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Site.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure servers, and payment gateways that comply with industry standards. While we strive to protect your personal data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct any inaccuracies in your personal data.
  • Deletion: You may request the deletion of your personal information, subject to legal requirements.
  • Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of such sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page and updating the effective date at the top.